Recycling

Our Unique Recycling Solution

We have implemented a complete recycling solution, from the design of our products to the end user.

As an industrial company manufacturing electronic products, we cannot conceive of the fact that XO HAVANA used and damaged cigars end up stupidly in the trash, without offering you and taking charge of a recycling and recovery option ourselves.

Our Goal

Affect Positive Change

As a market leader in electronic cigars, our goal is to deliver the highest quality and safest products, offering a healthier alternative to traditional cigars.

We're committed to progressively reducing our ecological footprint by enhancing environmental sustainability, while fostering long-term relationships with our suppliers built on respect, communication, and integrity.

FOLLOW THIS PROCEDURE FOR CIGAR RECYCLING

Step 1

Keep used XO Cigars in a drawer or box,
do not throw them directly into the trash.

Step 2

For 175 euros order we will send you
an envelope and a prepaid shipping slip.

Step 3

Fill the envelope with your collected
used or damaged XO Cigars, and drop
the envelope off at any post office, deposit
container, or resellers counter.

Step 4

When we receive the cigars, the batteries
are extracted and sent to our production site
to be processed, repackaged, or recycled.
The rest is sent to a recycling center.

We Strive to be socially Responsible

At XO, we are committed to providing our customers with the best quality products, respecting the environment and constantly bringing positive change to our world. For this reason, we have created our ESR (socially responsible company) policy around four axes: Ecological Footprint, Products, Customers and Human Rights

It is important to be in contact with the stakeholders, that is to say all the parties concerned by our activities, this allows us to define what the main impacts of XO are, to reduce the negative effects and to maximize the positive.

We invite you to contact us and engage in an interactive dialogue, ask questions and comment on our commitments. Help us improve!

Our four Axes

Ecological Footprint

We are committed to reducing its ecological footprint and prioritizing environmental sustainability. This includes using local suppliers, recycling programs in stores and online, and financially supporting environmental causes like the Leonardo DiCaprio Foundation.

Product Quality & Safety

We aim to lead the market with top-quality, safe products, offering a healthier alternative to cigarettes. All products are certified and adhere to strict safety and environmental standards, with ongoing investments in advanced technology and high-quality liquid nicotine.

Consumer Engagement & Satisfaction

We prioritize customer education, satisfaction, and privacy. Customers are informed about product safety and encouraged to provide feedback. A health and safety charter is shared with every purchase, and extensive documentation is available on the XO website.

Human Rights & Supplier Relationships

We maintain ethical relationships with suppliers, ensuring that all products are made in a fair and respectful environment. A common code of conduct governs all partnerships, reflecting our commitment to human rights and integrity in business practices.