RECYCLING

Our recycling program

SOCIALLY RESPONSIBLE COMPANY

At XO, we are committed to providing our customers with the best quality products, respecting the environment and constantly bringing positive change to our world.

For this reason, we have created our ESR (socially responsible company) policy around four axes: Ecological Footprint, Products, Customers and Human Rights

It is important to be in contact with the stakeholders, that is to say all the parties concerned by our activities, this allows us to define what are the main impacts of XO, to reduce the negative effects and maximize the positive ones. We invite you to contact us and engage in an interactive dialogue with us, ask questions and comment on our commitments. Help us improve!



ECOLOGICAL FOOTPRINT

OUR OBJECTIVE

Progressively reduce our ecological footprint by addressing the environmental impacts of our products one by one.

OUR ACTION PLAN

At XO HAVANA, we feel responsible and we understand the impact on the environment that our industry can generate. This is why we have taken radical measures, in 4 points, which we explain below.

ACTION 1:
Manufacture and produce as close as possible to our customers.
In order to limit our carbon footprint as much as possible, we have decided to work with local companies for the manufacturing and development of 80% of our products (packaging, assembly, storage, shipping, etc.).) This also allows us to better control our product flow and be much more responsive in delivery. We only use recycled materials for the manufacture of packaging (paper) and product presentation (natural wood). We import 100% recyclable plastic tubes and batteries that we recondition from a single supplier. The rest is produced locally.

ACTION 2:
Recycle in points of sale
We make available to each point of sale that sells our products a natural wood display without glue. This display features a tank that we call “RECYBOX,” which allows XO HAVANA cigar users to return to the store to drop off their used cigars. We take care of the waste generated in the store and store it. Once we have enough waste, we send it to local recycling companies to ensure it is properly processed. We also collect each battery which is reconditioned and reused.

ACTION 3:
Recycle online
We have set up a system for recovering used cigars from our customers who purchase only on our website. From the 4th order and/or 165 euros total purchase, our customers have the option of receiving an envelope and a prepaid shipping label with their next order, to send us their waste, these are processed locally from the same way as for our points of sale.

ACTION 4:
Participate financially in the repair and balance of the planet
We believe that Industrialists and businessmen like us who use the planet's resources to satisfy commercial needs should bear part of the costs of "rehabilitating" sectors affected by industrialization.

We are convinced that being able to continue consuming in the future can only be done responsibly and we have taken the initiative of giving a percentage of the value of each of the products we sell.

We have chosen to financially support the independent international Leonardo DiCaprio Foundation (LDF/Rewild - https://www.rewild.org/), which has acted for more than 20 years as a regulator of the planet and which must have the necessary means to level of responsibility. The Rewild foundation fights daily to protect geographical areas at risk, against the extinction of animal species and entire populations, which suffer from our daily consumption system. We believe that the more financially solid this foundation is, the more balanced the planet will be, which is why we have chosen to actively help it.

With this gesture that we consider today as essential for the survival of the planet, we intend to weigh our environmental footprint but also and above all we want large multinationals to join us in this approach to quickly donate the foundation with the necessary means to generate a major impact.
(Imagine, for example, that an airline pays 20 euro cents to Rewild per seat sold, that would be a positive change!)

We pay monthly and in the most transparent way a amount for each product we sold. It is a voluntary donation and an initiative that every company could implement.

We consider it essential that any company having an impact on the environment and making financial gains takes responsibility by making a simple gesture that could radically change everyone's future.

Finally, here are the fixed amounts in US dollars that we donate to the foundation per product sold in each sales sector:

ONLINE SALES:
XO Cigar: 0 .$65
Cigar holder: $0.49


SALE IN STORE:
XO Cigar: 0.$25
Cigar holder: $0.30

DISTRIBUTION SALE:
XO Cigar: 0.$12
Cigar holder: $0.19

PRODUCT

OUR GOAL

To continue to be the market leader, and to offer the best quality and the safest products.

OUR ACTION PLAN

  • Providing a healthy alternative to cigarettes
    • At XO we are committed to keeping you informed on medical studies about electronic cigarettes, to ensure that our products are safe for you and those around you. Below you will find recent medical studies.
    • Our products are RoHS certified, a directive that limits hazardous components to six in the manufacturing of electrical and electronic products. RoHS also ensures that damage to the people and lands of the Third World is kept very low, which unfortunately often serves as a dumping ground for technological waste. RoHS also brings very good social plans to employees in the electronics industry.
    • SGS ensures that all manufactured products comply with European Union standards.
    • And finally our products are CE certified, which means that they comply with European Directives on consumer safety, health and environmental laws.
  • Offer the most advanced technology possible
    • XO is the latest and most innovative electronic cigarette technology, and we want to make significant investments in the development of this product, in order to always offer the best.
  • Offering the best quality liquid nicotine
    • We have chosen our liquid nicotine from a recognized supplier and we work in agreement with him in order to present the best quality on the market. All of our products containing liquid nicotine have been medically tested and officially approved.

The American Association of Public Health Physicians (2010) shows its support for electronic cigarettes and believes that the effects of passive smoking will be reduced through its use. Click here to download the complete document.


Researchers from Boston University School of Public Health (2010) concluded that electronic cigarettes are much less harmful than real cigarettes. Their level of carcinogenic substances is 1000 times lower than that of real cigarettes. Click here to download the complete document.


Health New Zealand Ltd (2008) demonstrated that smokers smoke for nicotine but do not die from it; they die from the smoke. HNZ Ltd believes that society now needs to differentiate between very harmful smoking (traditional cigarettes) and safe smoking (electronic cigarettes). The electronic cigarette cartridge does not contain carcinogenic levels of TSNAs, therefore cannot cause cancer. The “smoke” exhaled by the electronic cigarette smoker contains almost no nicotine and no CO, which represents no danger for the people nearby; Electronic cigarettes are permitted in non-smoking areas. Click here to download the full document.

CONSUMER

OUR GOAL

To ensure that our customers are informed and satisfied.

OUR ACTION PLAN

  • Inform our customers
    • At XO, we want our customers to use our products safely, and to do so we want to inform them as best as possible, so that they find satisfaction in this new way of smoking. This is why we send them a health and safety charter by email each time they order one of our products. We have also included a dedicated documentation section on our website, where they can find all the information they need.
  • Protecting our customers
    • The confidentiality of our customers is important to us; click here to read our privacy policy.
  • Give our customers the opportunity to comment on our products and our service
    • At XO we are committed to meeting and exceeding our customers' expectations, and we want to make sure we do a good job, which is why we have set up a blog linked to our website, where our customers can provide us with feedback at any time.

IMPRINT


OUR GOAL

Progressively reduce our footprint by improving our impact on the environment.

OUR ACTION PLAN

  • Reduce our packaging as much as possible
    • At XO we have designed the packaging of our consumables to use as few materials as possible while maintaining the same safety and quality standards. Upon receipt of the ordered products, our consumer realizes that all unnecessary packaging has been eliminated.
  • Recycling
    • Global warming is a problem that affects us all. We want to find solutions. Our goal for 2023 is to communicate more about our efficient recycling system. Contact us and we will organize a collection by specialized carrier.

HUMAN RIGHTS

OUR GOAL

Respect for Human Rights

OUR ACTION PLAN

  • A lasting relationship with our suppliers
    • We have chosen our suppliers carefully to manufacture our products, and in order to preserve the quality of our collaboration, we base our relationship on respect, communication, integrity and excellence.
  • Create a common code of conduct
    • We are responsible for how we conduct our company, and even though some parts of our products are manufactured by a third party, we want to ensure that the employees who make XO operate in a healthy and fair environment, and to do so we have created a code of conduct that respects these values ​​and we only deal with suppliers who adhere to this charter. Click here to download it.

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